Agents Technology

Computer programs that use artificial intelligence technology to ‘learn,’ and automate certain procedures and processes. For example, software agents at a newspaper website can learn about a user’s preferences by tracking the user’s actions, and then custom tailor the news summaries that suit the needs of that user. Agents technology is used also to automate ordering process according to pre-determined inventory levels or to search for cheaper sources of materials (even airline tickets) on the internet. A bidding agent can monitor online exchange activity for the best time to buy a commodity or material, and then inform the contact person via beeper, phone, fax, or email.

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