Definitions K

A non-parametric method for one-way analysis of variance used to determine if three or more…

Industrial agreement negotiated in 1997 in Kyoto (Japan) between industrialized countries (excluding the US) to…

Business process which, in a management’s view, is critical to customer service and satisfaction, competitive…

“Keep It Simple, Stupid.” A term which simply indicates that the simplest solution or path…

The three key principles are (1) Quality is defined as what satisfies customer specifications, (2)…

Derived from the ISO 9001:2000 standard, these eight principles are (1) Customer focus: Management should…

An approach to budgeting which takes into account the costs of improving the product. Instead…

Self-contributory saving or pension plan for self-employed individuals or employees not covered in their employer’s…

Type of personalized instruction in which learning material is presented in small units. When a…

Individual whose knowledge, creativity, inspiration, reputation, and/or skills are critical to the viability or growth…

Entering data into a computer by using a keyboard or keypad. In the era before…

Losses discovered at the time of a shipment’s delivery.

A pattern that takes the shape of a two bar candlestick. This pattern is used…

A creative term to describe how a potential investor shops around for an investment brokerage…

Strong brown (un-bleached) paper having at least 80 percent virgin wood pulp.

. Indexing: Main or oft-repeated word (usually a noun) that is closely linked to, or…

That pays a benefit only if a specified event (such as a certain change in…

That pays a benefit only if a specified event (such as a certain change in…